Shipping

What shipping methods are available?

All orders will be shipped with our local shipping partner.

Do you ship internationally?

International shipping is currently limited to some countries with the EU and the US.

How long will it take to get my package?

Delivery in the Netherlands may take 1-2 working days to arrive after shipment. International Orders may take as long as 3 weeks to arrive but mostly arrive within 7 days.

Payment

What payment methods are accepted?

Payment can be made through Paypal or Stripe for credit card payments. All payments are processed in Euro.

Orders & Returns

How can I cancel or change my order?

As long as your order hasn’t been shipped you can cancel your order. To cancel your order please mail to hello@wolfstak.com. Once your order has been shipped, canceling is no longer possible.

Do I need an account to place an order?

You can still order with us without an account. If you like to order with us again or like to track your order, you can easily create an account during the checkout process.

My order arrived damaged, what should I do?

If your order arrives damaged, you need to inform us within 3 working days after delivery, and show us photographic evidence of the damage. You can than receive a new product or get a refund.

Can I return a product?

If you wish to return a product, you need to inform us within 3 working days after delivery. We will than discuss the best way to return the product. Please note that shipping costs for returns are for the buyer.

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